Incident Management Software

Make it easy for users to report incidents with our dynamics forms that update as they are filled in, supporting multiple incident types. For example, someone recording a personal injury will be asked for different information than someone reporting damage to equipment. Values given in the forms also influence who is notified about what.

o Keep track of all incidents in a filterable Incidents library. View incidents by Location, by Type, by Severity, by Status and more, or create and save your own new view. The system knows who’s logged in and their associated security groups, therefore will only show the relevant incident items.

Designate secure, configured incident investigation areas within our dynamic incident forms to identify areas for improvement. Thanks to its flexibility, the system can adapt to whatever method of analysis you currently use, be it 5-Whys, Fishbone or other, and you have full control over the approval process.

Assign, track, and manage all follow up tasks with the central Action Manager, implemented with all deployments. Actions can be set automatically by workflows, manually within forms, or straight from the Action Manager area itself. When an action is approaching due date or becomes overdue, notifications can be automatically sent to the appropriate individuals for follow up.

An incident form – including the original notification, investigation, analysis, CAPAs and review – can be exported to a selection of formats such as Word or PDF.

You can also generate OSHA 300, 300A and 301 recordkeeping logs as .CSV files, ready for upload into OSHA’s portal.

Make sense of your incidents data with real-time dashboards and reports, configured with KPIs that are meaningful to your business. We use a combination of technologies to deliver configured dashboards within our software environment as well as allow users to build their own reports with third-party programs such as Power BI, Excel or Tableau.

Pro-Sapien can integrate with third party applications such as SAP to bring through data that will assist in tracking performance. For example, bring through a count of man-hours worked to automatically calculate your Incident Rate, Lost Time Injury Rate and more to display in EHS performance dashboards and to provide in regulatory reports.

If you don't have a system tracking man hours worked or are moving from spreadsheet-based methods, Pro-Sapien can provide you a simple form to fill the requirement.

See what changes were made to Incident items, when and by whom. Everything done within the system has a full audit trail, so when OSHA comes knocking you have all the information you need to prove your compliance.