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Quality Management Software

Office 365SharePointSharePoint-based Quality Management Software systems to continuously ensure high standards of delivery

Capture data
Assign actions
Produce reports
Identify trends

Pro-Sapien's Quality Management Software (QMS) has the tools you need to exceed customer expectations, right within Office 365. 

Whether delivering a product or a service, Quality Managers strive to consistently provide optimal results. This relies on data-driven decision making, a task made much easier with the use of Quality Management Software from Pro-Sapien. 

Pro-Sapien lets you investigate nonconformances (NCRs), conduct product or workplace inspections, respond to customer complaints, implement corrective action plans and more–without leaving Office 365.

Our configurable, modular system is deployed into your existing SharePoint portal in Office 365. No matter the optional modules you choose, Pro-Sapien always comes with the core Action Manager and Business Intelligence tools as standard. 

Quality Management Software diagram

Pro-Sapien is used by industry leaders worldwide

Explore the Quality Management Solution

Pro-Sapien's Quality Management Software is a selection of optional modules including Nonconformance Management, Audits & Inspections, Customer Complaints and Document Management, complete with our core Action Manager and Business Intelligence tools to support ISO 9001.

Nonconformances

Use our intuitive module to record, investigate, correct, and report on quality nonconformances (NCRs). Capture a range of subtypes, conduct investigations, assign corrective/preventive actions, and analyze data in configured dashboards to identify trends.

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Audits & Inspections

Conduct a range of quality audits and inspections using our flexible Audits & Inspections module. Configure your own inspections checklists or audit forms to record only relevant information, complete with the ability to assign and track CAPAs.

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Customer Complaints

Keep track of when a customer makes contact whether to submit a complaint or a commendation. Record the issue, product or service involved, financial impact, outcomes and more in our easy-to-use Customer Contact form that provides a full audit trail.

Document Management

Enhance the out-of-the-box document versioning features of SharePoint with Pro-Sapien's Document Management software for Quality and EHS. Keep documents such as policies and permits in dedicated libraries with review schedules and searchable metadata.

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Action Manager

The Pro-Sapien Action Manager is a core module that is included in all implementations, integrating with all optional modules.

Assign CAPAs from integrated Pro-Sapien modules
See My Outstanding Actions on Pro-Sapien landing page
Automated notifications, reminders and escalations
Categorize actions by priority and type
Display actions data as KPIs

Business Intelligence

Pro-Sapien Business Intelligence is a core module that is included in all implementations, integrating with all optional modules.

Configured dashboards for all modules
Drill down into charts and graphs
Cross-chart filtering for easy analysis
Automate monthly board report distribution
Display data from any module as KPIs

THE PRO-SAPIEN DIFFERENCE

Office 365 Integration

Pro-Sapien is deployed into your company's SharePoint portal in Office 365. That means your employees already know where to find it and how to use it.

Having SharePoint licenses is a prerequisite for using Pro-Sapien. Find out more about what SharePoint integration means in our FAQs.

Office 365 Integration
Configurable, Flexible
User Friendly
Single Sign On

Watch the demos

Get started by watching the Quality demo videos.  Fill in our form and we'll send you a link.
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