Find answers to frequently asked questions (FAQs) here. Alternatively, feel free to get in touch.

Integration with SharePoint is the top reason organizations choose Pro-Sapien, as enterprises seek to leverage their Office 365 investment. Our software is a SharePoint Add-In which we deploy to your SharePoint portal. Furthermore, Pro-Sapien is compatible with numerous versions of SharePoint including SharePoint 2019 (on-premise) and SharePoint Online in Office 365 (Azure cloud). Check out our What is Office 365 Integration? page for more information.

No, for several reasons. Pro-Sapien is a Microsoft Gold Certified Partner, meaning we have a deep understanding of the Office 365 apps, including their limitations. So, while Microsoft Forms and Power Automate can work for a small, single solution, they are not suitable for an enterprise-class EHS software product like ours. Therefore, Pro-Sapien forms are our own technology, and our workflows are powered by Azure Functions.

Pro-Sapien's EHS software is a configurable, enterprise application that we set up for you. Therefore, you won't find us in the Microsoft App Store, as Pro-Sapien is not software an organization installs on their own. Instead, we conduct specification workshops with you to scope your configurations, which we implement on a development environment before deploying to your SharePoint environment.

Often, we're approached by organizations after their in-house build project has failed or is no longer supported. Internal builds carry a range of risks, whereas EHS software on Office 365 is what we do. Subsequently, we've spent many years engaging with EHS professionals to build our rich, flexible solution. Moreover, the Microsoft platform is changing at a speed that quickly puts internally built systems out of date. For more, read our whitepaper Buy vs. Build.

Yes, we regularly set up third party integrations with programs such as ERP systems. Frequently, this is to bring through data including man hours worked, which is required for calculations in EHS reports such as incident rates. It's in our nature to be flexible, so we're always open to exploring third party integration options on a client-by-client basis.

We believe in delivering fit-for-purpose solutions, so we expect a level of configuration with every new deployment. This varies case to case, but most clients cite our software’s configurability as a key reason they chose us. In fact, we offer one of the most flexible commercial EHS software systems on the market, and we'll spend time with you upfront to make it work the way you do.

This depends on your requirements and your current SharePoint version. The software is available both on-premise and in the cloud (Microsoft Azure). Clients can choose to host Pro-Sapien's software behind their firewall, in their own Azure, or in Pro-Sapien’s Azure.

Yes! Even though it's accessed through your SharePoint, Pro-Sapien is similar to Software-as-a-Service (SaaS). Therefore, software support is handled by our in-house team of Pro-Sapien experts. We pride ourselves on good working relationships with our customers and all support staff have the ability to escalate issues directly with the product development team. Find out more about Support.

Our software is used at thousands of client locations throughout the world, but we primarily work with organizations headquartered in North America and Europe.

Around half of our client projects have been global implementations. Pro-Sapien is geared towards enterprises looking to utilize it at multiple facilities internationally, with thousands of employees logging in every day. Visit our clients page to get a feel for the organizations we work with.

Pro-Sapien's software is designed for enterprises requiring cross-process functionality and powerful analytics. Our clients tend to be highly regulated, mid- to large-sized organizations, with an EHS department overseeing thousands of employees.

For small or medium businesses, the software is not of the same value and, as such, may be harder to build a case for.

We prefer to partner with clients to implement a configured and fit-for-purpose solution. In our experience, configured systems are more likely to deliver value and successful user adoption. As a result, we don’t offer “plug and play” deployments.

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